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WVARNG Customer Portal

The West Virginia Army National Guard Customer Portal was launched to bring together our products and services in a unified, easy-to-use web site. The Customer Portal is accessible online from anywhere in the world 365 days a year, 7 days a week, 24 hours a day for our customers to contact us with Feedback through our Interactive Customer Evaluation (ICE) Survey, Customer Satisfaction Survey or send us a message through the Contact Form option.

Customer Feedback Links
(ICE) Survey Contact Form

Feedback

The West Virginia Army National Guard values your feedback and in order to provide better service to our customers we use the Interactive Customer Evaluation (ICE) survey to gather and analyze your satisfaction. The ICE survey is accessible online from anywhere in the world 365 days a year, 7 days a week, 24 hours a day. Or you can submit feedback through our Customer Satisfaction Survey.

Contact Us

The men and women of the West Virginia Army National Guard are here to serve our customers in the most efficient and timely manner possible. We appreciate you taking the time to contact us. Please provide complete contact information so we can maximize our abilities to answer your needs promptly. Customer emails are heavily monitored and a reply will be sent as soon as pertinent information becomes available, usually within 24 hours.

The main products of the West Virginia Army National Guard (WVARNG) are ready Soldiers and units capable of performing full spectrum operations in a global environment. Our Soldiers conduct war fighting, sustainment, homeland security, and emergency response operations for federal and state customers via Presidential and Gubernatorial Executive Orders. We also provide support to federal and state customers who require specialized training. In addition, we provide community-based services to citizens and youth, and support services to military affiliates such as family members and retirees. We have earned our business through our commitment to you the CUSTOMER.

  • Customer Contact Form
  • Mailing Address
    WV Army National Guard
    Attn: Customer Service
    1740 Coonskin Drive
    Charleston WV 25311
  • Phone Number
    1.304.561.6650
 
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